FAQ

Shipping

Yes, we ship worldwide!

We've made a conscious effort to keep shipping costs as low as possible for you all!

DOMESTIC: For domestic orders, that is, orders within the Continental United States, standard shipping (4-6 business days) ranges between $5.00-$10.00. Final shipping costs can be found upon entering your zipcode at checkout!

INTERNATIONAL: For standard shipping (7-10 business days) is $10.00+. Final shipping costs can be found upon entering your zipcode at checkout!

Yes! We understand sometimes giftgiving can be very last minute. We provide a guaranteed 2-day shipping option via USPS Priority Mail. This option can be selected during checkout. Final shipping costs can be found upon entering your zipcode at checkout.

Shipping duration can vary depending on the shipping type selected, the destination of the package, and the time of year. We work to fulfill orders as fast as possible (please see processing times below). Most domestic orders have a transit time of 2-5 business days, international orders can take between 10-14 business days. Please note these are estimates and we do not guarantee on-time delivery unless expedited shipping is selected.

Miscellaneous

For all products (unless otherwise noted) standard processing time is 2-3 days (we work and mail on weekends too)! During the holiday season, big launches, and the weeks that precede and follow - please expect processing times to be longer.

We do! E-mail us at us@shopkishmish.com to start the conversation. We can provide a quote tailored to your taste and your budget.

Yes! All designs are designed by us, in-house.

Yes! E-mail us at us@shopkishmish.com and we can discuss different collaboration opportunities!

At the moment, we are strictly e-commerce on our website shopkishmish.com and have an Etsy shop where you can find a partial collection. You can also find some of our cards at Paper Source!

Returns/Exchanges

If your item arrives defected or damaged we will gladly replace the items at no cost to you.

RETURNS: We do not typically accept returns for our items unless items arrive to you defected, damaged, or arrive late despite selecting an expedited shipping option. In the case your items arrive sub-standard, we will happily issue a refund upon request, or replace the items at no cost to you on the quickest turnaround possible. For issues with your order or to discuss an outlying issue please contact us within 7 days of receiving your products at us@shopkishmish.com.

EXCHANGES: We are happy to accept exchanges post-dated back to us within 7 days of receiving your order. Please note, shipping costs will need to be incurred by the buyer. Please reach out at us@shopkishmish.com to initiate an exchange.